Customer Satisfaction Program
Chevrolet technical service bulletin N202308320 for 2020 Chevrolet Corvette, 2020 Cadillac CT5 and 2020 Cadillac CT4.
- Bulletin number
- N202308320
- Component
- Equipment: electrical: radio/tape deck/cd etc.
- Summary
- Customer Satisfaction Program - Certain 2020 model year Cadillac CT4, CT5, and Chevrolet Corvette vehicles, equipped with the Cadillac User Experience with embedded navigation or the Infotainment 3 premium system w/navigation (RPO IOT), may have a condition where the radio display is non-functional except for the backup camera. The embedded Multi-Media Controller (eMMC) firmware contains a defect that could cause a continuous rebooting condition. Rebooting will continue even after shutdown, resulting in a battery drain for the affected vehicle, and possibly a dead battery and a no-start condition. Dealers will replace the radio receiver.
Vehicles covered
- Chevrolet Corvette 2020 2020
- Cadillac CT5 2020 2020
- Cadillac CT4 2020 2020
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