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November 26, 2020 Service bulletin

Some 2017-2019 F-Super Duty vehicles may experience an intermittent no crank condition

Ford technical service bulletin SSM 49363 for 2017-2019 Ford F-250 SD, 2017-2019 Ford F-350 SD and 2017-2019 Ford F-550 SD and others.

Bulletin number
SSM 49363
Component
Power train
Summary
Some 2017-2019 F-Super Duty vehicles may experience an intermittent no crank condition. Diagnostic trouble code (DTC) P06E9 may also be set in the powertrain control module (PCM). This may be due to corrosion being present on the run start relay in the battery junction box (BJB). Inspect the run start relay for signs of corrosion, including along the terminal edges, prior to performing Workshop Manual (WSM) diagnostics. If no corrosion is found on the run start relay, refer to WSM, Section 303-06 to address this condition.

Owners of these vehicles have filed 131 complaints in the transmission category.

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