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April 26, 2016 Service bulletin

Crunching or creaking type noise from the front suspension on low speed turns and over bumps.

Ford technical service bulletin 16-0076 for 2013 Ford Escape and 2012-2013 Ford Focus.

Bulletin number
16-0076
Component
Suspension
Summary
Some 2012-2013 Focus vehicles built on or before 10/22/2012 and 2013 Escape vehicles built on or before 12/3/2012 may exhibit a crunching or creaking type noise from the front suspension on low speed turns and over bumps.

Owners of these vehicles have filed 70 complaints in the suspension category.

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