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December 21, 2020 Service bulletin

When using Wireless CarPlay, the system may intermittently auto disconnect

Hyundai technical service bulletin 20-BE-014H for 2020-2021 Hyundai Sonata, 2020-2021 Hyundai Elantra and 2020-2021 Hyundai Santa Fe and others.

Bulletin number
20-BE-014H
Component
Electrical system
Summary
When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message “Phone Not Responding. Please reconnect it and try again” will appear on the radio screen.

Owners of these vehicles have filed 390 complaints in the electrical category.

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