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January 26, 2021 Service bulletin

When using Wireless CarPlay, the system may intermittently auto disconnect

Hyundai technical service bulletin 21-01-007H for 2021 Hyundai Sonata, 2021 Hyundai Elantra and 2021 Hyundai Palisade and others.

Bulletin number
21-01-007H
Component
Electrical system
Summary
When using Wireless CarPlay, the system may intermittently auto disconnect. When Wireless CarPlay is disconnected, a pop up message “Phone Not Responding. Please reconnect it and try again” will appear on the radio screen. This bulletin describes the procedure to update the radio software to help reduce the disconnection occurrences.

Owners of these vehicles have filed 146 complaints in the electrical category.

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