Customer Satisfaction Program (VINS re-opened, software updated)

Bulletin number

N202310850 Reope

Component

Electrical system

Summary

Customer Satisfaction Program (VINS re-opened, software updated). In certain vehicles, driver movement can disrupt the electrical connection to the seat-mounted inboard airbag system. This airbag system is supplemental and not required equipment under applicable Federal Motor Vehicle Safety Standards. If this occurs, the vehicle?s driver information center will display a ?Service Restraints System? message to the driver before resistance at the connection will prevent the deployment of the airbag. Dealers are to verify the DTC B14DC is present and replace the affected driver inboard side seat wiring harness connector assembly as necessary.

Owners of these vehicles have filed 138 complaints in the electrical category.