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January 4, 2021 Service bulletin

The following complaints may be noted by the customer

Mercedes-Benz technical service bulletin LI82.85-P-069381 for 2017-2021 Mercedes-Benz GLC 300, 2017-2021 Mercedes-Benz GLA 250 and 2020-2021 Mercedes-Benz GLB 250 and others.

Bulletin number
LI82.85-P-069381
Component
Electrical system
Summary
The following complaints may be noted by the customer: - The MBUX multimedia system (A26/17) starts route guidance without user input and does not provide any audio notification. - The MBUX multimedia system (A26/17) does not give any spoken or visual driving instructions. Only the destination information and the current route are shown in the MBUX multimedia system (A26/17)

Owners of these vehicles have filed 118 complaints in the electrical category.

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