February 9, 2021 Service bulletin

Some 2021 F-150 vehicles may exhibit an inoperative rear camera and/or diagnostic trouble codes (DTCs)...

Ford technical service bulletin SSM 49556 for 2021 Ford F-150.

Bulletin number: SSM 49556
Component: Electrical system
Summary: Some 2021 F-150 vehicles may exhibit an inoperative rear camera and/or diagnostic trouble codes (DTCs) C1001:01 in the Sync Module (APIM) or B115E:15 or B115E:31 in the Image Processing Module A (IPMA). This may be due to a loose coaxial cable or circuit connection. If only APIM DTC C1001:01 is present, verify connections at connectors C242E/F, C2563 (with 12 inch screen) and/or C263 (with 8 inch screen). If IPMA DTCs B115E:15 and/or B115E:31 are also present, verify connections at connectors C242E/F, C316, C425 and C4357. If all connections are secure, perform PPT G in Workshop Manual (WSM) Section 413-13B. For claiming, use causal part number 19G490.

Owners of these vehicles have filed 131 complaints in the electrical category.

Vehicles covered

See the problems and recalls for an exact car

Check the exact car before you pay: accidents, salvage or flood titles, odometer readings and previous owners.