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February 26, 2021 Service bulletin

Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles may require a reboot of the SYNC 4 system

Ford technical service bulletin SSM 49625 for 2021 Ford F-150, 2021 Ford Edge and 2021 Lincoln Nautilus.

Bulletin number
SSM 49625
Component
Equipment
Summary
Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles may require a reboot of the SYNC 4 system. For vehicles equipped with a volume/power and right seek button, press and hold both the volume/power and right seek button for 10 seconds and the system will reboot. For vehicles not equipped with a volume/power button, holding the seek right and volume down buttons on the steering wheel controls will reboot the SYNC 4 system. The Workshop Manual (WSM) is in the process of being updated with this procedure.

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