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February 3, 2021 Service bulletin

Some customers may complain about not being able to answer an iPhone incoming call via Bluetooth using the...

Mazda technical service bulletin SA-016-21 for 2021 Mazda CX-5 and 2021 Mazda CX-9.

Bulletin number
SA-016-21
Component
Equipment adaptive/mobility
Summary
Some customers may complain about not being able to answer an iPhone incoming call via Bluetooth using the steering wheel controls or the commander switch. The infotainment center display answer button may be grayed out. This may be caused by an iPhone phone setting with iOS 14.2 and iOS 14.3. No vehicle repair is needed.

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