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March 12, 2021 Service bulletin

Some 2021 Mach-E vehicles may exhibit a concern of Android Auto not wirelessly connecting and/or Android...

Ford technical service bulletin SSM 49655 for 2021 Ford Mustang Mach E.

Bulletin number
SSM 49655
Component
Electrical system
Summary
Some 2021 Mach-E vehicles may exhibit a concern of Android Auto not wirelessly connecting and/or Android phones rebooting when connected to the vehicle via USB. This is due to a concern with the Google application on the customers device. For Android phones not connecting wirelessly, request that the customer update their Android Auto version to 6.1 or later. For customers whos Android phone reboots when connected via USB, request that the customer update their Chrome application to 88.0.4324.181 or later.

Owners of these vehicles have filed 156 complaints in the electrical category.

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