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October 1, 2016 Service bulletin

Fleet Action Center (FAC) Labor Operation Restrictions and Repair Restrictions for US Medium Duty Dealers...

Chevrolet technical service bulletin 16-NA-274 for 2016-2018 Chevrolet Low Cab Forward 3500, 2016-2017 Chevrolet Low Cab Forward 4500 and 2016-2017 Chevrolet Low Cab Forward 5500.

Bulletin number
16-NA-274
Component
Electrical system
Summary
Fleet Action Center (FAC) Labor Operation Restrictions and Repair Restrictions for US Medium Duty Dealers Important Instructions Involving the Fleet Action Center (FAC): On 2016 and newer Chevrolet 3500, 4500 or 5500 Low Cab Forward Medium Duty Trucks, if you are working on any items listed in the Restricted Repairs section below, then you MUST contact your Service Operations Manager (SOM) representative at FAC for authorization at (800) 353-3867, prompt #4 prior to ordering any parts/performing warranty repairs.

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