Rear Window Washer Inoperative Condition Customer may comment on finding the rear window washer inoperative

Bulletin number

17-NA-316

Component

Visibility: rear window wiper/washer

Summary

Rear Window Washer Inoperative Condition Customer may comment on finding the rear window washer inoperative. In some cases, they may also comment on hearing a fluid noise coming from the driver side A-pillar area. Cause The cause of the condition may be the rear washer hose may have been pinched in driver the A-pillar area during installation. The sunroof drain hose routed alongside the washer hose has an offset clip retainer which may create too much interference and possibly kink/pinch the washer hose. Correction Verify the condition and replace the original sunroof drain hose offset retainer with a new non-offset retainer, following the steps in the Service Procedure below

Owners of these vehicles have filed 3 complaints in the visibility category.