Information for Dead Battery Condition Some customers may comment on the following conditions: • Dead...

Bulletin number

17-NA-327

Component

Electrical system: 12v/24v/48v battery

Summary

Information for Dead Battery Condition Some customers may comment on the following conditions: • Dead battery • Dead battery after car sits a couple days Cause This condition may be caused by the OnStar® module staying awake, drawing power from the battery. Correction Note: If the vehicle is towed to the dealer with a dead battery, it is highly unlikely that a battery draw will be verified once the battery is charged. Verify that the vehicle VIN is flagged in the Global Warranty Management / Investigate History (GWM/IVH). If the VIN is flagged, do a Blue Button Press from the vehicle and request a "Re-configuration" and operational evaluation.

Owners of these vehicles have filed 320 complaints in the electrical category.