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March 31, 2021 Service bulletin

Back over prevention: software

Chevrolet technical service bulletin PIT5791A for 2021 Chevrolet Malibu, 2021 Chevrolet Silverado 1500 and 2021 Chevrolet Tahoe and others.

Bulletin number
PIT5791A
Component
Back over prevention: software
Summary
This Preliminary information communicates a condition where the radio may display a :connection not availale, please call OnStar agent". This bulletin advises that Engineering is working on a software solution that will prevent the message from displaying when listening to non-SXM sources, but still allow the message to display when a loss of connectivity exists and the user is attempting to play Sirius XM.

Owners of these vehicles have filed 186 complaints in the driver assistance category.

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