Customer Satisfaction program

Bulletin number

N202307990

Component

Lane departure

Summary

Customer Satisfaction program - certain vehicles may have a condition related to the high voltage battery which could gradually lose the ability to maintain voltage. If battery concerns are not addressed, the vehicle could enter a reduced propulsion mode while driving, or lose propulsion, or it may not start. Dealers are to update the Hybrid Powertrain Control Module 2 (HPCM2). This software update is intended to increase the amount of warning time provided.

Owners of these vehicles have filed 30 complaints in the driver assistance category.