Engineering Information – Service 4WD Message Displayed and DTC C0398 Condition Important: If the customer...

Bulletin number

PIE0349

Component

Engine and engine cooling

Summary

Engineering Information – Service 4WD Message Displayed and DTC C0398 Condition Important: If the customer did not bring their vehicle in for this concern, DO NOT proceed with this EI. Some customers may comment on a “Service 4WD” message displayed. During diagnosis a technician may find DTC C0398 (Range Actuator Position – Range Position Correlation). Cause GM Engineering is attempting to determine the root cause of the above condition. Engineering has a need to gather information on vehicles PRIOR to repair that may exhibit this condition. As a result, this information will be used to "root cause" the customer's concern and develop/validate a field fix.

Owners of these vehicles have filed 223 complaints in the engine category.