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April 22, 2021 Service bulletin

Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one...

Mazda technical service bulletin 01-011-21-3800 for 2019-2020 Mazda MAZDA3, 2018-2021 Mazda CX-5 and 2019-2021 Mazda MAZDA6 and others.

Bulletin number
01-011-21-3800
Component
Engine and engine cooling
Summary
Some customers may experience the CHECK ENGINE light ON with DTC P0126:00 (Thermostat stuck open) and one or more of the following symptoms: The engine takes longer to warm up, The engine temperature gauge fluctuates, The low coolant temperature indicator (blue) light stays on longer or comes on while driving, Poor heater performance, especially at idle. NOTE: Vehicles with SKYACTIV-G 2.5T are not applicable. Due to production variety of the failsafe thermostat integrated in the coolant control valve, engine coolant may enter into a dry hollow in the failsafe thermostat, resulting in unintended opening of the failsafe thermostat at lower temperatures (104-176 °F (40-80 °C)). To eliminate this concern, the production process of the coolant control valve has been modified.

Owners of these vehicles have filed 505 complaints in the engine category.

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