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April 9, 2021 Service bulletin

Phone as a key concerns of Bluetooth disconnected, unable to start, backup code needed and/or key not detected

Ford technical service bulletin SSM 49730 for 2021 Ford Mustang Mach E.

Bulletin number
SSM 49730
Component
Electrical system
Summary
Some 2021 Mustang Mach-E vehicles may exhibit phone as a key concerns of Bluetooth disconnected, unable to start, backup code needed and/or key not detected. This may be due to the software configuration in the remote function actuator module (RFA). To correct the condition, reprogram the RFA module using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 14G617 and M-time.

Owners of these vehicles have filed 156 complaints in the electrical category.

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