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April 22, 2021 Service bulletin

Inoperative level 2 charger (220/240 volt) at a customer's residence but charging performance operates as...

Ford technical service bulletin TSB 21-2123 for 2021 Ford Mustang Mach E.

Bulletin number
TSB 21-2123
Component
Electrical system
Summary
Some 2021 Mustang Mach-E vehicles built on or before 14-Apr-2021 may exhibit an inoperative level 2 charger (220/240 volt) at a customer's residence but charging performance operates as intended at a dealership or other locations. This may be due to differences in local electrical power grids. To correct the condition, follow the Service Procedure to reprogram various modules starting with the PCM.

Owners of these vehicles have filed 156 complaints in the electrical category.

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