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November 12, 2013 Service bulletin

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Infiniti technical service bulletin ITB12063C for 2011-2012 Infiniti QX56, 2010-2012 Infiniti G37 and 2010-2012 Infiniti FX35 and others.

Bulletin number
ITB12063C
Component
Equipment
Summary
IF YOU CONFIRM The customer reports that people on the other end of a phone call cannot hear them. Customer report may include: Voice is choppy or cuts-out, voice sounds distant, voice sounds as if speaking through a tunnel, and/or voice sounds like it's under water. ACTION 1. Reprogram (reconfigure) the Multi AV. 2. Replace the microphone and the map lamp finisher. See this bulletin for further detail.

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