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November 20, 2014 Service bulletin

Service information

Infiniti technical service bulletin ITB14054 for 2011-2013 Infiniti QX56 and 2014-2015 Infiniti QX80.

Bulletin number
ITB14054
Component
Structure
Summary
SERVICE INFORMATION If the auto back door will not operate automatically (operates only in manual mode), first note some conditions that may cause this: Is DTC B2420 set as "current" in the back door control unit? If the auto back door "CLOSE SW" (close switch) state does not change from ON to OFF after 3 attempts to close the auto back door, B2420 will be set and the auto feature will be disabled. Please see this bulletin for further details.

Owners of these vehicles have filed 7 complaints in the body category.

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