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October 30, 2015 Service bulletin

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Infiniti technical service bulletin ITB14059A for 2014-2015 Infiniti QX60, 2014-2015 Infiniti Q50 and 2013 Infiniti JX.

Bulletin number
ITB14059A
Component
Seat belts
Summary
IF YOU CONFIRM All "hands free" functions of the Intelligent Key (I-Key) do not work. For example, the doors will not lock or unlock when pressing either front door request switch. NOTE: - The issue of all I-Key "hands free" functions not working may occur intermittently or all the time. - The message "No Key Detected" or similar may show on the Vehicle Information Display (located in the combination meter). - All I-Key remote button functions (door lock/unlock, etc.) WILL work normally when all I-Key "hands free" functions are NOT working. ACTION 1. Inspect the I-Key?s battery on its negative contact side. 2. If excessive scratching is found, replace the battery. 3. Verify all I-Key functions (both "hands free" and remote) work properly after battery replacement. NOTE: Do NOT replace the BCM, I-Key, or other parts for the issue described under IF YOU CONFIRM, if it should occur. See this bulletin for further detail.

Owners of these vehicles have filed 10 complaints in the seat belts category.

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