This bulletin is to inform dealers of the steps to perform after performing the Touring and Trike Rear...

Bulletin number

M1409A

Component

Suspension

Summary

This bulletin is to inform dealers of the steps to perform after performing the Touring and Trike Rear Shock absorber callback return. The shipping plug must be transferred from the new shock to the return shock. When oil is allowed to leak during the return process, the call-back issue cannot be properly diagnosed. Installing the plug in the return shock contains the oil in the shock during the shipment to the supplier. This information applies to 2014-2016 Touring and Trike models with rear air shock absorbers.

Owners of these vehicles have filed 2 complaints in the suspension category.