Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Active Service Action A10091...

Bulletin number

A10091-2021-04-2

Component

Electrical system

Summary

Volvo Car USA LLC on behalf of Volvo Car Corporation, has decided to launch Active Service Action A10091 on certain Model Year 2021 XC40 Recharge vehicles. When using the ?Care Key?, there are some settings that are faulty and not possible to change from the Infotainment Head Unit (IHU) menu. Volvo has identified that when using the Care Key, some functions will not work as intended as some settings are incorrect. Below settings are affected when you use the Care Key: ?Driver Information Module (DIM) = Always km/h and Celsius. Not possible to select mph and Fahrenheit. ?Unlock/lock feedback = Mirrors will always fold, no light indication. ?Trip information in DIM = Always none - Cannot show average speed, fuel consumption etc. ?Interior light = Always off in door seal and foot area, when you are driving. ?Welcome light = Always on - When you unlock the car. The corrective action is to download a Total Upgrade software.

Owners of these vehicles have filed 14 complaints in the electrical category.