In some affected vehicles, it may be possible fo the Powertrain Control Module to enter a non-recoverable...

Bulletin number

21B37

Component

Power train: automatic transmission

Summary

In some affected vehicles, it may be possible fo the Powertrain Control Module to enter a non-recoverable reset condition at key-on when the software detects a low oil level AND the oil life remaining is between 5-20%. When the PCM is in the reset condition, the driver may experience a condition whe the engine will not attempt to turn on when the driver turns the key or presses the "engine start" button.

Owners of these vehicles have filed 329 complaints in the transmission category.