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July 10, 2021 Service bulletin

SSPC6

Mazda technical service bulletin SSPC6 for 2021 Mazda CX-5 and 2021 Mazda CX-9.

Bulletin number
SSPC6
Component
Equipment
Summary
SSPC6 - 2021 CX-5 and CX-9 TELEMATICS COMMUNICATIONS UNIT (TCU) CONCERN: On certain subject 2021 MY CX-5 & CX-9 vehicles, the electronic control unit (ECU) may not enter the power-saving mode under certain conditions, and a dark current may continue to flow even after the engine is turned off. If the vehicle is left unused in this condition over several days, the battery may drain and cause a no-start issue. This is due to the inappropriate software of the Telematics Communication Unit (TCU). To eliminate this concern, the Telematics Communication Unit (TCU) software has been modified.

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