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June 2, 2021 Service bulletin

Customer Satisfaction Program

Chevrolet technical service bulletin N202309631 for 2020 Chevrolet Silverado 1500 and 2020 GMC Sierra 1500.

Bulletin number
N202309631
Component
Equipment
Summary
Customer Satisfaction Program - Certain 2020 model year Chevrolet Silverado 1500 and Sierra 1500 vehicles are equipped with trailering information labels that incorrectly state the vehicle?s trailering capabilities. Customers will receive a letter with the correct trailering information. This letter should be kept in the glovebox. They may request a replacement label from their dealer, which is VIN specific, and will need to be ordered.

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