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June 28, 2021 Service bulletin

Back over prevention

Chevrolet technical service bulletin PIT5700C for 2019-2021 Chevrolet Blazer, 2019-2021 GMC Acadia and 2017-2021 Cadillac XT5.

Bulletin number
PIT5700C
Component
Back over prevention
Summary
This Preliminary information communicates that a vehicle may come to the dealer with a "service front camera" message. The technician is instructed to use the data bus tool to determine if the front view camera module and active safety module are both communicating on the low speed bus. If the technician determines that one of the modules is not communicating on low speed the tech is instructed of areas to inspect the low speed communication line, 5060 for possible opens and repair them per SI.

Owners of these vehicles have filed 97 complaints in the driver assistance category.

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