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September 10, 2021 Service bulletin

Owner notification

Kia technical service bulletin PI2002B_OWNR_301 for 2014-2016 Kia Soul and 2014-2016 Kia Soul EV.

Bulletin number
PI2002B_OWNR_301
Component
Engine and engine cooling
Summary
PRODUCT IMPROVEMENT CAMPAIGN: OWNER NOTIFICATION - This document is the renotification to the 2014-2016 MY Soul vehicle owners advising them to have the Product Improvement Campaign (PI2002B) performed. Upon completion, Kia will warrant any engine long block assembly repair needed due to connecting rod bearing damage for 15 years/150,000 miles starting from the date of the first service, whichever occurs first, for both new and used vehicle owners. Kia will also mail a $60 unrestricted Visa prepaid debit card upon receipt of notification of completion of the software update if it is completed no later than November 15, 2021.

Owners of these vehicles have filed 1,879 complaints in the engine category.

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