DRW42 - dealer rework potential hail damage concern

Bulletin number

DRW42

Component

Structure

Summary

DRW42 - DEALER REWORK POTENTIAL HAIL DAMAGE CONCERN: Action Required: There are currently 914 vehicles in dealer inventory or arriving soon that must be inspected as soon as possible. The affected dealer inventory will be posted to MGSS on Tuesday, September 7 and VIN’s will show “Open” the same day. Only the potentially affected vehicles will display DRW42 in eMDCS Warranty Vehicle Inquiry; however, some vehicles were inspected at the port with no damage noted. This DRW must be performed before the vehicle is sold and is a requirement for a New Car Ready Claim. The warranty claim for this DRW should be entered as soon as possible, but the vehicle can be sold as long as the repair is completed. The warranty claim can be entered at a later date but no more than 7 days per warranty policy. The VIN list including dealer inventory, Repair Procedures and Warranty information will be posted on Mazda Global Service Support (MGSS) by end of day September 8, 2021. MNAO reminds dealers that you are responsible for ensuring that you are in full compliance with any applicable pre-sale damage disclosure laws that may exist in your state.

Owners of these vehicles have filed 3 complaints in the body category.