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September 10, 2021 Service bulletin

One or more of the following conditions: ?SOS button lights inoperative

Lexus technical service bulletin L-SB-0032-20 Rev for 2018-2020 Lexus NX300, 2019 Lexus Ux Hybrid and 2018-2020 Lexus NX Hybrid and others.

Bulletin number
L-SB-0032-20 Rev
Component
Electrical system
Summary
TSB: Some 2018 ? 2020 model year NX 300/300h and 2019 model year UX 200/250h vehicles equipped with a Continental DCM may exhibit one or more of the following conditions: ?SOS button lights inoperative. ?Bluetooth® microphone and voice command inoperative. ?Right front audio speakers are inoperative. ?Connected services inoperative. ?Remote start inoperative. A replacement telematics transceiver assembly is now available to address these conditions. Follow the Repair Procedure in this bulletin to address these conditions.

Owners of these vehicles have filed 3 complaints in the electrical category.

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