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October 8, 2021 Service bulletin

Insufficient A/C performance / insufficient airflow from vents or ducts

Mazda technical service bulletin 07-004-21-3830 for 2017-2021 Mazda CX-5.

Bulletin number
07-004-21-3830
Component
Electrical system
Summary
Some vehicles may exhibit insufficient A/C performance / insufficient airflow from vents or ducts. These concerns may be caused by an evaporator temperature sensor malfunction due to insufficient water-proofing. This may result in a detection error and therefore, improper operation of the A/C system. To eliminate this concern, the production process of the evaporator temperature sensor has been modified to ensure proper water-proofing.

Owners of these vehicles have filed 166 complaints in the electrical category.

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