Some 2021 Mach-E/F-150 vehicles may experience at least one of the following symptoms: audio settings...
Ford technical service bulletin TSB 21-2310 for 2021 Ford F-150 and 2021 Ford Mustang Mach E.
- Bulletin number
- TSB 21-2310
- Component
- Equipment: electrical: infotainment: software
- Summary
- Some 2021 Mach-E/F-150 vehicles may experience at least one of the following symptoms: audio settings resetting after a key cycle, Android Auto connection concerns, Sirius presets missing more than three pages after a key cycle, Information and Entertainment screen freezing/locking up, Pro-Power Onboard messaging confusion after a tripped circuit breaker (F-150 only), WiFi keyboard defaulting to UK English, windows media audio (WMA) files not playing properly from a universal serial bus (USB) device, intermittent blank Information and Entertainment screen, Apple CarPlay connection concerns, and/or Bluetooth connectivity concerns. This may be due to the software in the accessory protocol interface module (APIM). To correct the condition, follow the Service Procedure steps to reprogram the APIM.
Vehicles covered
- Ford F-150 2021 2021
- Ford Mustang Mach E 2021 2021
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