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November 5, 2021 Service bulletin

No crank/no start with no powertrain control module (PCM) communication condition if the oil level is...

Ford technical service bulletin TSB 21-2390 for 2020-2021 Ford Mustang.

Bulletin number
TSB 21-2390
Component
Power train
Summary
Some 2020-2021 Mustang GT500 vehicles built on or before 30-June-2021 may exhibit a no crank/no start with no powertrain control module (PCM) communication condition if the oil level is approximately 1 or more quarts low and the oil life is at or less than 20%. This may be due to various parameters within the PCM. To correct the condition, follow the Service Procedure to reset and reprogram the PCM.

Owners of these vehicles have filed 35 complaints in the transmission category.

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