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November 23, 2021 Service bulletin

Caused a 2.3” display screen instrument panel cluster (IPC) to be installed in place of the 4.2”...

Ford technical service bulletin 20B45 for 2020 Ford F-250 SD, 2020 Ford F-350 SD and 2020 Ford F-450 SD and others.

Bulletin number
20B45
Component
Electrical system: instrument cluster/panel
Summary
Certain 2020 Model Year Super Duty Vehicles with XL Trim and SYNC 3 Instrument Panel Cluster Replacement In some of the affected vehicles, a coding error may have caused a 2.3” display screen instrument panel cluster (IPC) to be installed in place of the 4.2” display screen IPC, as intended with the optional SYNC 3 package. While the display screen size is smaller and appearance differences are noticeable, there is no functional effect on the smaller display screen IPC.

Owners of these vehicles have filed 38 complaints in the electrical category.

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