Some 2021 Mustang Mach-E vehicles may exhibit a Driver Monitoring Camera Blocked message and/or diagnostic...

Bulletin number

SSM 50385

Component

Back over prevention: sensing system: camera

Summary

Some 2021 Mustang Mach-E vehicles may exhibit a Driver Monitoring Camera Blocked message and/or diagnostic trouble codes (DTCs) B115E:97, B15E1:97, and/or B15E2:97 stored in the driver status monitor camera module (CMR). To correct the condition, place the steering wheel in the center position so that the driver status monitor camera is visible. Connect the Ford Diagnosis and Repair System (FDRS) and clear the DTCs. Turn the ignition off and wait 10 seconds. Turn the ignition on and wait 1 minute. Using the FDRS, perform the CMR self-test to confirm the codes are cleared.

Owners of these vehicles have filed 113 complaints in the driver assistance category.