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January 27, 2022 Service bulletin

Some 2020 Escape vehicles may encounter the instrument panel cluster (IPC) odometer/trip computer changing...

Ford technical service bulletin SSM 50431 for 2020-2021 Ford Escape.

Bulletin number
SSM 50431
Component
Equipment
Summary
Some 2020 Escape vehicles may encounter the instrument panel cluster (IPC) odometer/trip computer changing from metric to imperial and/or the power liftgate enable/disable menu in the center stack display greyed out. This may be due to the software in the IPC. To correct the condition, reprogram the IPC to the latest software level using the appropriate Ford diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

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