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February 18, 2022 Service bulletin

This program provides a no-cost, one-time repair (if needed) to the rear wheel knuckles for six (6) months...

Ford technical service bulletin 22N01 for 2011-2017 Ford Explorer.

Bulletin number
22N01
Component
Suspension
Summary
This program provides a no-cost, one-time repair (if needed) to the rear wheel knuckles for six (6) months from the Repair Order (RO) opening date for field service actions 21S32 or 21S43 provided that the RO opening date occurs on or before July 31, 2023. This is a one time repair. In some of the affected vehicles exposed to a corrosive environment where road salt is used during winter months, the rear toe link ball joint located in the rear knuckle could seize. A seized toe link ball joint could wear out and develop a knocking noise after installation of the updated toe links in the FSAs 21S32 or 21S43

Owners of these vehicles have filed 442 complaints in the suspension category.

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