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February 10, 2022 Service bulletin

Complaint Customer may have the following complaints: • Mobile device will not connect to the vehicle's...

Mercedes-Benz technical service bulletin LI82.85-P-074357 for 2021 Mercedes-Benz S 580, 2022 Mercedes-Benz S 580 4matic and 2022 Mercedes-Benz S 500 4matic and others.

Bulletin number
LI82.85-P-074357
Component
Electrical system
Summary
Complaint Customer may have the following complaints: • Mobile device will not connect to the vehicle's WLAN network • No outbound internet access over WiFi • Mobile device bluetooth pairing is not possible • Apple Carplay and Android Auto are inoperable • USB devices are not recognized Cause Current MBUX multimedia system (A26/17) software release Remedy Performing a user data reset via the Central Display (settings -> system -> reset) will remedy the complaint. Updated MBUX multimedia system (A26/17) software is scheduled for release Q3 2022. Note: Do not replace parts for this complaint

Owners of these vehicles have filed 22 complaints in the electrical category.

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