March 31, 2022 Service bulletin

Certain 2021 Model Year F-150 Raptors with BlueCruise Prep Kit: Fordâs advanced BlueCruise hands-free...

Ford technical service bulletin 22L02-S1 for 2021 Ford F-150.

Bulletin number: 22L02-S1
Component: Equipment: other: owners/service/other manual
Summary: Certain 2021 Model Year F-150 Raptors with BlueCruise Prep Kit: Fordâs advanced BlueCruise hands-free driving technology has started rolling out to a wide variety of customers, beginning with more than 50,000 F-150 and Mustang Mach-E vehicles already equipped with the feature produced at our plants starting last July. Ford knows Raptor truck customers want the best of everything, which is why we delivered our most off-road capable version of the truck ever with plans to combine it with BlueCruise for breakthrough hands-free, on-road driving. We found in the final stages of software development that this specific implementation does not meet Ford and our customersâ highest standards when combined with the purpose-built off-road suspension and capability that our Raptor truck customers expect. As a result, Ford will refund customers the $795 hardware prep kit price and make new customers aware they are not being charged for the feature.

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