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March 11, 2022 Service bulletin

Some customers may complain about frequent low battery warning message appearing in the instrument cluster

Mazda technical service bulletin 09-010/22 for 2021 Mazda MAZDA3 and 2021 Mazda CX-30.

Bulletin number
09-010/22
Component
Engine
Summary
Some customers may complain about frequent low battery warning message appearing in the instrument cluster. The warning message appears when the power saving mode is activated to avoid a drained battery. Depending on the customer usage, the warning message may appear more frequently due to the condition for the power saving mode to be activated sooner and to be deactivated later. To eliminate this concern, the control software of the BCM has been modified to change the condition for the power saving mode to be activated and deactivated. Activation of the power saving mode: The accumulated time 30 minutes has been extended to 90 minutes. Deactivation of the power saving mode: Driving or engine running for 5 minutes has been shortened to 3 seconds.

Owners of these vehicles have filed 68 complaints in the engine category.

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