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April 25, 2022 Service bulletin

Creak/squeal type noise during up or down travel, including ingress/egress and/or driver memory function

Ford technical service bulletin TSB 22-2144 for 2020 Ford Explorer and 2020 Lincoln Aviator.

Bulletin number
TSB 22-2144
Component
Equipment
Summary
Some 2020 Explorer/Aviator vehicles equipped with a power adjustable steering column may exhibit a creak/squeal type noise during up or down travel, including ingress/egress and/or driver memory function. This symptom may be more prevalent with warmer interior temperatures and/or during summer months. This may be due to a lack of lubrication in the steering column. To correct the condition, follow the Service Procedure to replace the steering column.

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