USB Error 0 being displayed in the infotainment screen during Programmable Module Installation (PMI) on...
Ford technical service bulletin SSM 50714 for 2021 Ford F-150, 2021 Ford Edge and 2007 Lincoln MKX and others.
- Bulletin number
- SSM 50714
- Component
- Back over prevention: software
- Summary
- Some 2021 Mustang Mach-E/F-150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a USB Error 0 being displayed in the infotainment screen during Programmable Module Installation (PMI) on the replacement accessory protocol interface module (APIM) ordered on 01-Jan-2022 and through 13-Apr-2022. This maybe due to a software issue with the replacement APIM. Order another APIM from Ford Component Sales (FCS). Service stock has been corrected.
Owners of these vehicles have filed 235 complaints in the driver assistance category.
Vehicles covered
- Ford F-150 2021 2021
- Ford Edge 2021 2021
- Lincoln MKX 2007 2007
- Ford Mustang Mach E 2021 2021
- Lincoln Nautilus 2021 2021
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