Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss...
Ford technical service bulletin SSM 50715 for 2021-2022 Ford F-150, 2021-2022 Ford Edge and 2007 Lincoln MKX and others.
- Bulletin number
- SSM 50715
- Component
- Back over prevention: software
- Summary
- Some 2021-2022 Mustang Mach-E/F150/Edge/Nautilus vehicles equipped with SYNC Gen 4 may experience a loss of Bluetooth pairing after a key cycle after accessory protocol interface module (APIM) replacement and programming or a software update. This may be due to APIM software. To correct the concern: 1. Perform master reset via settings > general settings > reset > master reset. 2. Make sure customer device is up to date. 3. Reboot customer device. For claiming, use causal part -14G670- and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
Owners of these vehicles have filed 321 complaints in the driver assistance category.
Vehicles covered
- Ford F-150 2021-2022 20212022
- Ford Edge 2021-2022 20212022
- Lincoln MKX 2007 2007
- Ford Mustang Mach E 2021-2022 20212022
- Lincoln Nautilus 2021-2022 20212022
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