Some customers may complain about the following symptoms occurring when driving without anything ahead (no...

Bulletin number

SA-020-22

Component

Electrical system

Summary

Some customers may complain about the following symptoms occurring when driving without anything ahead (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail). While using Mazda Radar Cruise Control (MRCC), the MRCC cancels by itself. NOTE: The customer may misinterpret MRCC cancellation as unintended braking. MRCC cancellation feels the same as the steering wheel cancel button being pressed or the brake pedal being tapped. When MRCC is not in use, "Safety and Driver Support Systems Temporarily Disabled. Front Radar Obscured." message appears in the instrument cluster / "Remove dirt on the front radar sensor" message appears in the center display and related i-ACTIVSENSE functions stop working. This is caused by the front radar (under specific road conditions) detecting a false error as if the radar sensor is dirty, resulting in cancellation of the MRCC. (no metallic object reflects the radar wave such as a vehicle ahead, an oncoming vehicle, a road sign or a guard rail).

Owners of these vehicles have filed 40 complaints in the electrical category.