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April 14, 2022 Service bulletin

Complaint Volume and bass level too low Cause Current sound amp (N40/3) software release

Mercedes-Benz technical service bulletin LI82.60-P-072403 for 2019-2021 Mercedes-Benz CLA250, 2020-2022 Mercedes-Benz GLA 250 and 2020-2022 Mercedes-Benz GLB 250 and others.

Bulletin number
LI82.60-P-072403
Component
Electrical system
Summary
Complaint Volume and bass level too low Cause Current sound amp (N40/3) software release. Important: • On vehicles with standard sound, the rear subwoofer (H21/35) emits the engine sound only (if equipped with M139 engine) • On vehicles with code 853 (Advanced Sound) or 810 (Premium Sound), the rear subwoofer (H21/35) emits not only the engine sound, but also entertainment sound Remedy Perform a software update of the sound amp (N40/3) to the latest available version. Note: Do not replace any parts as this will not remedy the complaint.

Owners of these vehicles have filed 59 complaints in the electrical category.

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