Loss or resetting of the MyView configuration after a key cycle

Bulletin number

TSB 22-2186

Component

Electrical system: instrument cluster/panel

Summary

Some 2021 F-150 vehicles built on or before 08-Oct-2021 at Kansas City Assembly Plant or before 22-Jul-2021 at Dearborn Truck Plant and equipped with a mid-level instrument panel cluster (IPC) which has an 8-inch display and may experience a loss or resetting of the MyView configuration after a key cycle. This may be due to software parameters in the IPC. To correct the condition, follow the Service Procedure to reprogram the IPC.

Owners of these vehicles have filed 130 complaints in the electrical category.