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April 11, 2022 Service bulletin

One or more of the following conditions

Toyota technical service bulletin TSB003120Rev2 for 2019-2022 Toyota Prius and 2017-2022 Toyota Prius Prime.

Bulletin number
TSB003120Rev2
Component
Electrical system: software
Summary
TSB: Some 2017 ? 2018 model year Prius Prime vehicles equipped with Premium Audio (R10A5430) or earlier may exhibit one or more of the following conditions. Updated multimedia software is now available to address these conditions. Follow the Multimedia Software Update Procedure in this bulletin to install the latest software version.

Owners of these vehicles have filed 31 complaints in the electrical category.

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