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June 6, 2022 Service bulletin

"Notice

Acura technical service bulletin 24142_acura_6gb_ for 2019-2021 Acura RDX.

Bulletin number
24142_acura_6gb_
Component
Communication: manufacturer telematics
Summary
"Notice - Our records indicate that a PRODUCT IMPROVEMENT UPDATE has not been completed on this vehicle (Vehicle Identification Number [VIN NUMBER]). The date for updating vehicles was extended from February 22, 2022 to August 22, 2022. As of August 23, 2022, the 3G network will no longer support the in-vehicle services that the vehicle has previously supported. The Telematics Control Unit (TCU) using the Over the Air (OTA) update is required to connect to the VoLTE network to continue communications. Acura strongly recommends updating your vehicle as soon as possible, or risk having to replace the TCU at your cost."

Owners of these vehicles have filed 76 complaints in the electrical category.

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